Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.  All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law.  If you do not agree to these terms and conditions, please do not use this site.

General Customer Service Info:

Heather Bailey, LLC
4080 E. Oxford Lane
Gilbert, AZ 85295
P: (480) 750-9397
[email protected]

For accuracy and efficiency, we do not take orders by phone.

The Heather Bailey Wholesale site is for use by bonafide retailers only and not for personal purchases. We reserve the right to refuse any order for any reason and to withdraw access from customers who mis-use this site, or for any other reason.

For wholesale purchasing, we require the following minimums per order:
$85.00 sewing patterns and supplies
$60.00 designer felt 
$100.00 Trash Ties
For orders containing sewing patterns, Trash Ties, and felt, all 3 minimum requirements must be met* (totaling $245.00 minimum).  

There is also a minimum quantity associated with each sku.  Minimum quantities are clearly marked on the product pages of each item.  If you place an item in your cart without selecting a quantity first, the shopping cart will automatically populate the Quantity field with the minimum and will display an alert.  If you'd like to purchase more than the minimum quantity of a sku, make sure to adjust the quantities shown in your cart before checkout.  If an order is placed which does not meet our minimum requirements, we will contact you about adjusting your order.  If you have any questions, please email us at [email protected].

*For instance, an order with mostly sewing supplies and only 3 boxes of Trash Ties will not qualify to receive wholesale pricing on the Trash Ties.  If such an order is placed, it will require adjusting.

We require pre-payment on all orders.  Your credit card will not be charged until we print out your order for processing.  If you need any adjustments made to your order, please contact us immediately, as we like to fill orders as quickly as possible and will be processing your order soon after it is placed.  We do offer C.O.D. with the added shipping charge of $10.50 per order to cover C.O.D. charges.  For C.O.D. deliveries, we accept money orders or cashier's checks if drawn on a U.S. bank account -- please make payable to Heather Bailey, LLC.  We do not currently offer extended terms.  We do not offer consignment.  Thank you for your patience as we develop new systems to extend your options for future orders.

For the health of the marketplace, we ask online retailers to not severely undercut other retailers by listing Heather's premium sewing patterns for less than 90% of MSRP  -- occasional, temporary sales okay.  We also ask that our distributors not sell Heather's patterns to online retailers that are in the practice of driving down prices in this way.  Thank you.


Please allow up to two weeks for your order to ship out.  If all items are in stock, your order will likely ship out within approximately 3-5 business days from date of purchase, if not sooner.  If any items are out of stock or at the printer, and your order will take longer than two weeks, we will contact you with an expected ship date.  Please note that orders containing Trash Ties may take 2-3 weeks to process depending on current order volume and quantities in stock.

We offer USPS shipping on International orders.  However, the USPS does not currently offer shipment tracking options.  We cannot be responsible for items lost in the mail.  If you prefer your order be track-able, please choose a FedEx delivery option at checkout if it is available to you.

Faxing Orders
To download our sewing pattern order form, visit www.HeatherBailey.com/orderform.  Orders may be faxed to 480.361.4276 or placed here at our online wholesale store.  For accuracy and efficiency, we do not take orders by phone.  We are glad to assist you as needed.  Please email us at [email protected] or call 480.361.4275.


The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Heather Bailey, LLC. The collective work includes works that are licensed to Heather Bailey, LLC. Copyright 2008, Heather Bailey, LLC ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Heather Bailey, LLC or purchasing Heather Bailey, LLC products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Heather Bailey, LLC or to purchase Heather Bailey, LLC products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Heather Bailey, LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of Heather Bailey, LLC used in the site are trademarks or registered trademarks of Heather Bailey, LLC

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Heather Bailey, LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Heather Bailey, LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Heather Bailey, LLC does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
Heather Bailey, LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Heather Bailey, LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Heather Bailey, LLC product is mistakenly listed at an incorrect price, Heather Bailey, LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Heather Bailey, LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Heather Bailey, LLC shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Heather Bailey, LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Heather Bailey, LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Heather Bailey, LLC.

Your use of this site shall be governed in all respects by the laws of the state of Arizona, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Heather Bailey, LLC products) shall be in the state or federal courts located in Maricopa County, Arizona. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Heather Bailey, LLC products) must be commenced within one (1) year after the claim or cause of action arises. Heather Bailey, LLC's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Heather Bailey, LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Heather Bailey, LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Heather Bailey, LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Heather Bailey, LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Heather Bailey, LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Heather Bailey, LLC in its sole discretion.

You agree to indemnify, defend, and hold harmless Heather Bailey, LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Heather Bailey, LLC may link to sites operated by third parties. However, even if the third party is affiliated with Heather Bailey, LLC, Heather Bailey, LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Heather Bailey, LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Heather Bailey, LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).


Orders containing any products that are on back-order will be shipped out as soon as the back-ordered items are in stock.  We will not separate your order into multiple shipments.  If you'd like to receive in-stock items sooner, please place two separate orders:  one for in-stock items & one for back-ordered items.  The majority of the time, a product's detail page will notify you if an item is on back-order.  In some cases there may not be notification.  If this occurs, we will email you about the back-ordered item(s) after your order is placed.

Items that have been broken or damaged in the mail may be returned for exchange or store credit within 7 days of receiving.  All other items may be returned, in sell-able condition, with all original packaging, within 14 days of receiving, for store credit (minus original shipping charges).  The shipping cost for a return is the customer's responsibility.  Please return merchandise with a note explaining the reason for your return, and whether you'd like a replacement (same item only) or store credit, to:

Heather Bailey, LLC
4080 E. Oxford Lane
Gilbert, AZ 85295

or contact customer service at [email protected]  for more information.

** If your order has missing or incorrect items, please email us at the email address above & we will be happy to rectify the mistake.**

These Terms of Use are subject to be changed or be modified at our discretion.  Please check back here for updates when placing future orders.  Thank you.